Why your relationship with your IT company degrades
- 22nd October 2017
- Posted by: Mark Dodds
- Category: Security
We understand. You had a great relationship with your IT support supplier in the past. But things today aren’t how they used to be.
Maybe you can’t put your finger on exactly why you feel this way. But you’re pretty sure your business is not being served as well as it used to be.
This is a common feeling among business owners. It’s a problem we identified years ago, when we re-engineered our business to make our clients HAPPIER each year.
We have perfectly valid business reasons for doing this. You know as well as I do that it’s more profitable to keep an existing client than win a new one.
Our entire service is now geared around maintaining a high level of delight with our clients. We literally identified every frustration people have with their IT partner, and systemised our business to eliminate it.
We don’t employ sales people and there is no hard sell, you’ll always get one of us techies, whether that be at an initial meeting or if you`ve got a problem on your laptop.