As our interior design company grew, we found ourselves without the internal skill set to help us progress in an IT perspective. This is when we began to seek the help of Compex IT, and we haven’t looked back since. What we love about them is that they are approachable and provide a personal service, with a clear and precise set up so we always know who our go-to person is.
Working with Compex IT has given us more confidence in the security of our data. Like anyone else we’re very aware that threats come in many forms – we know how to pick up on the obvious ones like someone emailing and pretending to be the director requesting a money transfer – but when it comes to the hidden threats we have Compex IT to deal with security on our behalf. We would recommend Compex IT to any business who needs to keep their IT systems safe and compliant without employing a full time internal resource.
We’d spent two or three years just firefighting and courting other potential IT service providers, but none of them felt like a good fit. We tried a few out, but for various reasons they didn’t work out. Because we hadn’t got anyone decent to move from, we didn’t really have anything to lose – but it was definitely a great decision. They’re extremely personable and easy to get on with, as well as being incredibly technically able and trustworthy. Working with Compex IT helps us to innovate, which is incredibly important in our line of work. Office 365 has completely changed the way we work. It’s made us more productive, flexible and communication is much more straightforward. We can now access all the documents we need when we’re working out in the field, which has made a huge difference. We also feel much more secure. Our system is completely reliable now and we know they’re looking after our data.
Compex IT are so easy to talk to, and there’s no such thing as a silly question. They’re patient and don’t mind explaining basic IT stuff. They know everything, from the best software to how to get the best functionality on a daily basis. In terms of cyber crime and data loss, we now feel 100% more secure. They have so much knowledge about everything to do with IT security and computers in general, and I know they’re always keeping an eye on things and watching for any strange activity. If anything doesn’t seem right they’re all over it – it’s given me complete confidence. I know that if I have a problem, they’ll get right onto it and sort things out. In a nutshell: they get s*%* done! They’re the best. They’re down to earth, friendly and really reliable – I can’t recommend them highly enough.”
With our old provider, we never felt that we were speaking to someone who knew us or knew our IT business objectives. They were not proactive in offering solutions to issues that may affect us, merely reactive to an issue when it did arise, which when it comes to IT is often too late and causes all sorts of problems that can take some time to fix. Compex IT take the time to listen to us and our needs and thus are able to offer a much more proactive approach to our IT needs. By having this personal service, we have trust in knowing that Compex IT are offering us the best possible advice for our needs. We wouldn’t hesitate to recommend them.
Our new system is very secure. I don’t have any worries at all because I know they keep an eye on things and take care of any issues before they have a chance to turn into big problems. They’re always up to date with security and new technology, so I feel I can just let them get on with it. Working with Compex IT is hassle free and fast. We just have to raise a ticket and they will deal with it very quickly. They clearly have respect for their customers and they’re easy to talk to. It also helps that they’re local. I’m glad to say it’s been a totally different experience from our previous IT company – Compex IT have completely restored our faith in IT providers
As engineering consultants, IT is vital to our business – both for communication and output. Prior to our involvement with CompexIT, computer problems were talked about constantly, but right from the outset, talking to them was refreshing. They immediately made us feel confident that they could help us, and they did. There was a quick and clear improvement; both in terms of how we use IT in our daily operations and by making what was once an over complicated IT system far more straightforward and productive. It’s testament to the excellent work of the Compex IT team that computer issues are rarely mentioned, and our confidence in IT has now returned.
We`ve worked with Compex IT for many years and we have a great relationship with them. As we have grown, Compex IT have worked alongside us offering guidance and help in moving our IT forward. It`s a relief knowing that any technical issues will be resolved promptly and effectively and that we can trust that they`ll always do the best for us
The Compex IT guys give me piece of mind as I know our business is always covered, we`ve worked with them for a number of years now and they have always given us excellent service, they are very responsive to our needs and our issues are always rectified in a very quick and efficient manner. It`s nice not to have to worry about our IT as we can leave it in Compex IT`s more than capable hands.
We`ve recently started working with Compex IT and their advice on keeping my business secure has been excellent. They have recently completed a project where they fully secured our computers and I feel much happier that things are a lot more secure now. Keeping our business safe, especially these days, is really important to me so I`m relieved Compex are there to always assist us.
It`s that personal approach that does it for us, something our previous IT company just didn’t give us, they feel like a part of our team and I feel they really care about me and my business, that makes them stand out.
I have found Compex IT to be extremely professional each time we have used their services. They are very knowledgeable and efficient, resolving our IT issues quickly to enable us to continue working. I would not hesitate to recommend them.
We began working with Compex IT only recently and we have to say their service is amazing. The level of customer service, personal interaction, proactive approach and the knowledge of the complex beasts that are GDPR and Cyber Security is really impressive. It’s given us such peace of mind to know that we are supported by a great team. It really shows that when you’re running a business, it’s not just about the doing or the expertise, it’s also about the customer service and the relationship. For us this has always been the key and it’s clear Compex share the same approach.
Compex IT took over our IT support services from a larger IT company as we felt they were not providing the service we needed and we have found them to be very informative when discussing our businesses requirements and reactive to any problems. Compex IT not only solve the current problem but try to identify and remedy the root cause. We have been extremely satisfied with the service provided by the Compex team.
I’ve been extremely happy with the all of IT Support services provided by Compex IT over the past 7 years including our workstation and server support and would thoroughly recommend them for their high ongoing levels of customer service to any business.
The team of engineers at Compex IT are brilliant compared to our old IT support company, they are personable and friendly and always willing to help. The response times we receive are always very prompt and the engineers always have an excellent level of knowledge. I would have no hesitation in recommending Compex IT for any IT requirements needed.
Following my initial contact, Compex IT immediately came into our office and dealt with our company`s outdated and complicated IT system with extreme professionalism, expertise and patience.
Small manufacturing firms in the UK have had a reputation for being behind the times, but working with Compex IT to support our family business growth and use of technology that image has never applied to us. We plan forward and so does our IT company.
We have used Compex IT for 10 years now. I find them invaluable. They are there whenever I need them. They are as much a part of our team as the people who work in our building. Their support, advice, recommendations and experience is second to none. I can’t imagine them not being at the end of the phone or responding to my emails!!