You’ve might have heard about customer journey mapping. It’s become one of the business buzz phrases of 2018.

It’s a visual way of planning out the experience you want people to have when they deal with your business.

But trying to pull together an accurate journey map you can use to guide your business can be tricky without experience. So we thought this list might come in handy.

It shows you the top customer journey mapping tools of 2018, according to NG Data:

Article here

Customer journey mapping starts with systems and procedures that work.

To get yours in order you’ll need a good IT system you can count on!