LOOKING FOR IT SUPPORT IN WALSALL?
Proud of our local connection, (with both our company & team members being born and bred in Birmingham!), we work to support the evolving technology demands of businesses in Walsall and the wider West Midlands.
Compex IT was born when a large precision engineering company enlisted Gary to help them respond to technological advances and take their business to a new level. Their success got people talking and soon after, other companies were asking for support with their own technology and IT strategies; not only engineering and manufacturing companies but a huge range of other businesses across the city & West Midlands as a whole.
Mark had also grown up in Birmingham and had followed the same career path. Equally fascinated by all kinds of technology, he’d spent just as many hours tinkering with computers and taking bits of machinery apart and putting them back together again. It was only a matter of time before a successful new business partnership was born, and the rest, as they say, is history.
What do we do?
We provide fast, secure, unlimited and effective user-focused IT support for small businesses of any type in Walsall & across the West Midlands.
VoIP Phone Systems
We configure, support and manage VoIP (Voice-over-IP) Telephone Systems, which deliver efficiency, flexibility and cost savings.
Office 365 is the Office you know, plus tools to help you work better together, allowing you to get more done – anywhere, anytime, on any device
We take the hassle and complexity out of Hardware & Software procurement, by sourcing the right equipment for your business, at the right price.
When your IT works, so do your people
We believe that a productive workplace is a happy one, and vice versa. That’s why you can always count on us to equip you and your team with the right tools for the job. Great IT is an investment in your people.
We’re big fans of technology but never lose sight of what’s really important – people. Your people are our primary focus. We support the users of IT, ahead of the IT itself. This approach allows us to ensure your people have the right tools, which are supported to work for them, and not the other way around. The result: a happy, busy team and satisfied customers.
Is your business in Walsall? Sound good? Give us a call.
Our business is built on the core values of trust, integrity and authenticity.
We’re proud of what we’ve achieved but we also understand that we are nothing without our clients across Birmingham. Our success comes from you and by helping you make the best use of the technology that drives your business and enabling you to be more dynamic and competitive.
Our clients love what we do...
As our interior design company grew, we found ourselves without the internal skill set to help us progress in an IT perspective. This is when we began to seek the help of Compex IT, and we haven’t looked back since. What we love about them is that they are approachable and provide a personal service, with a clear and precise set up so we always know who our go-to person is.
Working with Compex IT has given us more confidence in the security of our data. Like anyone else we’re very aware that threats come in many forms – we know how to pick up on the obvious ones like someone emailing and pretending to be the director requesting a money transfer – but when it comes to the hidden threats we have Compex IT to deal with security on our behalf. We would recommend Compex IT to any business who needs to keep their IT systems safe and compliant without employing a full time internal resource.
“I know that if I have a problem, they’ll get right onto it and sort things out. In a nutshell: they get s*%* done! They’re the best. They’re down to earth, friendly and really reliable – I can’t recommend them highly enough”.
“Compex IT take the time to listen to us and our needs and thus are able to offer a much more proactive approach to our IT needs. By having this personal service, we have trust in knowing that Compex IT are offering us the best possible advice for our needs”.
“Working with Compex IT is hassle free and fast. We just have to raise a ticket and they will deal with it very quickly. They clearly have respect for their customers and they’re easy to talk to”.
“Prior to our involvement with CompexIT, computer problems were talked about constantly, but right from the outset, talking to them was refreshing. They immediately made us feel confident that they could help us, and they did”.
“Working with Compex IT helps us to innovate, which is incredibly important in our line of work. Office 365 has completely changed the way we work. It’s made us more productive, flexible and communication is much more straightforward”.
We’d spent two or three years just firefighting and courting other potential IT service providers, but none of them felt like a good fit. We tried a few out, but for various reasons they didn’t work out. Because we hadn’t got anyone decent to move from, we didn’t really have anything to lose – but it was definitely a great decision. They’re extremely personable and easy to get on with, as well as being incredibly technically able and trustworthy. Working with Compex IT helps us to innovate, which is incredibly important in our line of work. Office 365 has completely changed the way we work. It’s made us more productive, flexible and communication is much more straightforward. We can now access all the documents we need when we’re working out in the field, which has made a huge difference. We also feel much more secure. Our system is completely reliable now and we know they’re looking after our data.
Compex IT are so easy to talk to, and there’s no such thing as a silly question. They’re patient and don’t mind explaining basic IT stuff. They know everything, from the best software to how to get the best functionality on a daily basis. In terms of cyber crime and data loss, we now feel 100% more secure. They have so much knowledge about everything to do with IT security and computers in general, and I know they’re always keeping an eye on things and watching for any strange activity. If anything doesn’t seem right they’re all over it – it’s given me complete confidence. I know that if I have a problem, they’ll get right onto it and sort things out. In a nutshell: they get s*%* done! They’re the best. They’re down to earth, friendly and really reliable – I can’t recommend them highly enough.”
With our old provider, we never felt that we were speaking to someone who knew us or knew our IT business objectives. They were not proactive in offering solutions to issues that may affect us, merely reactive to an issue when it did arise, which when it comes to IT is often too late and causes all sorts of problems that can take some time to fix. Compex IT take the time to listen to us and our needs and thus are able to offer a much more proactive approach to our IT needs. By having this personal service, we have trust in knowing that Compex IT are offering us the best possible advice for our needs. We wouldn’t hesitate to recommend them.
Our new system is very secure. I don’t have any worries at all because I know they keep an eye on things and take care of any issues before they have a chance to turn into big problems. They’re always up to date with security and new technology, so I feel I can just let them get on with it. Working with Compex IT is hassle free and fast. We just have to raise a ticket and they will deal with it very quickly. They clearly have respect for their customers and they’re easy to talk to. It also helps that they’re local. I’m glad to say it’s been a totally different experience from our previous IT company – Compex IT have completely restored our faith in IT providers
As engineering consultants, IT is vital to our business – both for communication and output. Prior to our involvement with CompexIT, computer problems were talked about constantly, but right from the outset, talking to them was refreshing. They immediately made us feel confident that they could help us, and they did. There was a quick and clear improvement; both in terms of how we use IT in our daily operations and by making what was once an over complicated IT system far more straightforward and productive. It’s testament to the excellent work of the Compex IT team that computer issues are rarely mentioned, and our confidence in IT has now returned.
We`ve worked with Compex IT for many years and we have a great relationship with them. As we have grown, Compex IT have worked alongside us offering guidance and help in moving our IT forward. It`s a relief knowing that any technical issues will be resolved promptly and effectively and that we can trust that they`ll always do the best for us
The Compex IT guys give me piece of mind as I know our business is always covered, we`ve worked with them for a number of years now and they have always given us excellent service, they are very responsive to our needs and our issues are always rectified in a very quick and efficient manner. It`s nice not to have to worry about our IT as we can leave it in Compex IT`s more than capable hands.