LOOKING FOR IT SUPPORT IN WALSALL?
Proud of our local connection, (with both our company & team members being born and bred in Birmingham!), we work to support the evolving technology demands of businesses in Walsall and the wider West Midlands.
Compex IT was born when a large precision engineering company enlisted Gary to help them respond to technological advances and take their business to a new level. Their success got people talking and soon after, other companies were asking for support with their own technology and IT strategies; not only engineering and manufacturing companies but a huge range of other businesses across the city & West Midlands as a whole.
Mark had also grown up in Birmingham and had followed the same career path. Equally fascinated by all kinds of technology, he’d spent just as many hours tinkering with computers and taking bits of machinery apart and putting them back together again. It was only a matter of time before a successful new business partnership was born, and the rest, as they say, is history.
What do we do?
We provide fast, secure, unlimited and effective user-focused IT support for small businesses of any type in Walsall & across the West Midlands.
VoIP Phone Systems
We configure, support and manage VoIP (Voice-over-IP) Telephone Systems, which deliver efficiency, flexibility and cost savings.
Office 365 is the Office you know, plus tools to help you work better together, allowing you to get more done – anywhere, anytime, on any device
We take the hassle and complexity out of Hardware & Software procurement, by sourcing the right equipment for your business, at the right price.
When your IT works, so do your people
We believe that a productive workplace is a happy one, and vice versa. That’s why you can always count on us to equip you and your team with the right tools for the job. Great IT is an investment in your people.
We’re big fans of technology but never lose sight of what’s really important – people. Your people are our primary focus. We support the users of IT, ahead of the IT itself. This approach allows us to ensure your people have the right tools, which are supported to work for them, and not the other way around. The result: a happy, busy team and satisfied customers.
Is your business in Walsall? Sound good? Give us a call.
Our business is built on the core values of trust, integrity and authenticity.
We’re proud of what we’ve achieved but we also understand that we are nothing without our clients across Birmingham. Our success comes from you and by helping you make the best use of the technology that drives your business and enabling you to be more dynamic and competitive.
Our clients love what we do...
“You guys have been exemplar in your dealings with us, from the help to prepare us all for home working through to the day to day support for minor issues. Also we really appreciate how you are improving our systems and upgrading the security around our data.”
“Compex IT are exactly how a good IT provider should be. personalised, knowledgeable, proactive and most importantly approachable. Compex response time is fantastic, and they are always available to respond to any problems / questions. We are also truly thankful for Compex support during the Covid-19 crisis. From nobody working at home one week, to everybody working from home the next – no issue for Compex, we were all set up to operate remotely within a week. Absolutely brilliant service that I would recommend to any business.”
“Don’t you hate it when your computer goes wrong, internet goes down, or software screws up!? Prior to Compex IT this would occur and I would swear, then get stuck in to trying to fix it and spend ages not doing my own work. Since Compex IT have taken over, when something goes wrong I still swear! But now, I pick up the phone or raise a ticket and they reply when it will be fixed by and sort it out remotely, or tell me exactly what to do. No messing about, no deciding the costs, just fixed. I get on with earning money at what I do best.”
“Compex have provided us with a fantastic service during the Coronavirus lockdown. Without any great preparation all fee-earners were able to work from home using the existing IT set up by Compex, so they were ahead of the game without us realising it. They have dealt with everything which came up quickly, efficiently and with a smile. Highly recommended.”
“We feel very fortunate to have found Compex IT. We had a hardwired network set up originally by Gary and it led on to a Cloud based secure file storage and transfer system, new desktop and laptop PCs all set up and ready to run and all excellent value. The peace of mind we have knowing that we are in such good hands and that any queries or changes will be processed rapidly and seamlessly is priceless to us. Very grateful to Gary, Mark and Liam and all at Compex IT for keeping us on the straight and narrow.”
“Compex IT have soothed away the IT-related pain that we used to suffer on a daily basis before they came on board. IT is no longer a swearword within our organisation. Gary, Mark and the whole team have taken us painlessly through the increased reliance on remote working; and now we all operate seamlessly in the cloud. I would go so far as to say that sometimes they are a little too quick at sorting problems/queries – I often don’t even have chance to make a coffee before they respond saying they have sorted it! These guys set the benchmark against which other companies within the service industry should measure themselves. We have no hesitation in recommending Compex IT to anyone.”
“My interactions with Compex IT over recent months have been simply superb, since they have taken over responsibility for our Company’s IT requirements. I particularly appreciate the friendly and engaging service; I feel that I am fully supported which has been a great benefit particularly whilst working from home. Fully recommended.”
“Outstanding IT support since day one of our contract. Quick, professional and helpful approach to our transaction from being in the office – to working from home. Reliable company that we have absolute confidence in to manage all our IT systems. I would personally recommend Compex IT.”
“We have been using Compex IT for some years now and the recent situation has shown how important it is to have the right IT support when the time comes. The need to move to home working seemed very straightforward to us, but I know behind the scenes, Compex paid a lot of attention to detail and committed to sorting problems before we even knew there had been a problem. I have no hesitation in saying we have received an excellent level of service.”
“Love working with these guys. They totally understand our business and how much we rely on our IT. Top notch consultancy and super-fast to respond. They take their work seriously but you can also have a laugh with them.”
“Having recently moved our IT support to Compex IT, we were not only faced with the migration of data, systems and hardware but also dealing with the consequences of the Covid 19 pandemic and the need to set up home working for our staff. From the start, Gary, Mark and the team at Compex brought a reliability and ‘can do’ approach that instilled confidence in our senior managers, meeting every promise and deadline that has resulted in Renuvo continuing to operate its business seamlessly. I have nothing but admiration and gratitude for the professionalism Compex IT have provided under these exceptional circumstances and look forward to continuing to develop innovative solutions for our company in the future.”
As our interior design company grew, we found ourselves without the internal skill set to help us progress in an IT perspective. This is when we began to seek the help of Compex IT, and we haven’t looked back since. What we love about them is that they are approachable and provide a personal service, with a clear and precise set up so we always know who our go-to person is.
Working with Compex IT has given us more confidence in the security of our data. Like anyone else we’re very aware that threats come in many forms – we know how to pick up on the obvious ones like someone emailing and pretending to be the director requesting a money transfer – but when it comes to the hidden threats we have Compex IT to deal with security on our behalf. We would recommend Compex IT to any business who needs to keep their IT systems safe and compliant without employing a full time internal resource.