Is your current IT service provider a true partner, or just another supplier?
- 2nd February 2021
- Posted by: Mark Dodds
- Category: Business, Growth, Strategy, Technology
IT and technology are the backbone of many businesses and they are relying on their IT now, more than ever. Because most of us have had to significantly change the way we work over the past 12 months, it’s even more important a business has an IT partner who’s listening to what they need and want.
One who will actively find ways to help you do things in a streamlined way. Who will keep you as protected as you can be from security breaches. And one who will take the stress of maintaining a proactive and productive IT setup away from you.
More frequently than ever before, we’re receiving calls and enquiries from businesses who are unhappy with their current IT partner or service provider. And from these calls, we’ve noticed a trend. A lot of business owners and managers want more from their IT and technology.
Do you have an IT partner or just another supplier?
When lockdown hit last year, many businesses realised that their IT support provider was simply another supplier. They provided a service in return for a fee. But there was no real care or concern for the IT infrastructure. There was no partnership.
They didn’t look at how systems would grow with the business. Or how small changes could help teams to be more productive. And they certainly didn’t spend time working away in the background to help dodge many avoidable issues (like getting the business prepared for remote working).
The pandemic sped up the realisation that when growing your business, you need more than just someone to call when you have a problem.
With this in mind, we wanted to share the top 5 questions business owners and managers are asking, that we just love to say ‘YES’ to.