Case Studies

“You guys have been exemplar in your dealings with us, from the help to prepare us all for home working through to the day to day support for minor issues. Also we really appreciate how you are improving our systems and upgrading the security around our data.”

“Compex IT are exactly how a good IT provider should be. personalised, knowledgeable, proactive and most importantly approachable. Compex response time is fantastic, and they are always available to respond to any problems / questions. We are also truly thankful for Compex support during the Covid-19 crisis. From nobody working at home one week, to everybody working from home the next – no issue for Compex, we were all set up to operate remotely within a week. Absolutely brilliant service that I would recommend to any business.”

“Don’t you hate it when your computer goes wrong, internet goes down, or software screws up!? Prior to Compex IT this would occur and I would swear, then get stuck in to trying to fix it and spend ages not doing my own work. Since Compex IT have taken over, when something goes wrong I still swear! But now, I pick up the phone or raise a ticket and they reply when it will be fixed by and sort it out remotely, or tell me exactly what to do. No messing about, no deciding the costs, just fixed. I get on with earning money at what I do best.”

“Compex have provided us with a fantastic service during the Coronavirus lockdown. Without any great preparation all fee-earners were able to work from home using the existing IT set up by Compex, so they were ahead of the game without us realising it. They have dealt with everything which came up quickly, efficiently and with a smile. Highly recommended.”

“We feel very fortunate to have found Compex IT. We had a hardwired network set up originally by Gary and it led on to a Cloud based secure file storage and transfer system, new desktop and laptop PCs all set up and ready to run and all excellent value. The peace of mind we have knowing that we are in such good hands and that any queries or changes will be processed rapidly and seamlessly is priceless to us. Very grateful to Gary, Mark and Liam and all at Compex IT for keeping us on the straight and narrow.”

“Compex IT have soothed away the IT-related pain that we used to suffer on a daily basis before they came on board. IT is no longer a swearword within our organisation. Gary, Mark and the whole team have taken us painlessly through the increased reliance on remote working; and now we all operate seamlessly in the cloud. I would go so far as to say that sometimes they are a little too quick at sorting problems/queries – I often don’t even have chance to make a coffee before they respond saying they have sorted it! These guys set the benchmark against which other companies within the service industry should measure themselves. We have no hesitation in recommending Compex IT to anyone.”

“My interactions with Compex IT over recent months have been simply superb, since they have taken over responsibility for our Company’s IT requirements. I particularly appreciate the friendly and engaging service; I feel that I am fully supported which has been a great benefit particularly whilst working from home. Fully recommended.”

“Outstanding IT support since day one of our contract. Quick, professional and helpful approach to our transaction from being in the office – to working from home. Reliable company that we have absolute confidence in to manage all our IT systems. I would personally recommend Compex IT.”

“We have been using Compex IT for some years now and the recent situation has shown how important it is to have the right IT support when the time comes. The need to move to home working seemed very straightforward to us, but I know behind the scenes, Compex paid a lot of attention to detail and committed to sorting problems before we even knew there had been a problem. I have no hesitation in saying we have received an excellent level of service.”

“Love working with these guys. They totally understand our business and how much we rely on our IT. Top notch consultancy and super-fast to respond. They take their work seriously but you can also have a laugh with them.”